Frequently Asked Questions
Does JB Scoop & Go Clean the Entire Yard?
JB Scoop & Go will clean any areas of your property that have dog waste issues, including the front, back, and side yards, flower beds, dog runs, and more.
Do I have to sign a contract for pooper scooper services?
No contracts! You can start, pause, or cancel your subscription at any time by updating your customer portal or by calling, texting, or emailing our office.
Can you clean with my dog in the yard?
Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you keep them inside during your service. Ensuring the safety of our team is a top priority. If your dog is aggressive toward our team, you will be asked to bring them inside or risk being removed from our route.
Do you provide dog waste removal services all year round?
Yes! JB Scoop & Go provides dog waste removal services year-round at all of our locations. Even in the winter, we will still show up to provide services. In locations with snow, most of the waste that accumulates is still scoopable.
How do you dispose of the pet waste after each cleanup?
Proper disposal is essential to environmental safety, as dog waste is considered a hazardous material. Each location has slightly different procedures. In Defiance, we double-bag the waste and place it in each customer’s trash can or neatly on the side of their house—unless the customer requests that we dispose of it instead.
Can I request a specific cleanup day?
Yes, you can request a specific cleanup day. However, not every cleanup day will be available due to our size and schedule.
How do you ensure the safety of my dogs?
The safety of our clients and their dogs is a top priority at JB Scoop & Go. To ensure all dogs remain safe, we clean all our equipment and shoes between each yard using a kennel-grade disinfectant to prevent the spread of germs. We also take gate photos after each cleaning to ensure your pets won’t get out of the yard, and all our employees undergo background checks.
How much does it cost to hire a professional pooper scooper?
JB Scoop & Go offers pooper scooper service plans starting as low as $60 per month. Pricing depends on the size of the yard, service frequency, and number of dogs. Most of our clients pay between $75 and $115 per month.
Do you provide arrival windows for services?
No, we don’t provide specific arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.